Consultants who deliver the fix.
bigital helps growing companies get clear processes and software that runs them. We are based in Belgrade and work with teams in the EU, the UK and the US.
Why we started bigital
Most advice stops at the report. The owner is left with a list of recommendations and no time to carry them out. We started bigital to do the next part: write the process down, build the system and train the team.
A business should not stall when someone goes on vacation or is off sick. When it does, the problem is the process, not the person. Fixing that is most of what we do.
We are a Shopify Partner and we make our own Shopify app, Fee Engine. Building a product ourselves keeps us honest about what it takes to get software working in real businesses.
What we stand for
Process first, software second
We fix and write down the process before we automate it. Automating a mess only makes the mess faster.
We tell you when not to build
If a simple change or an existing tool does the job, we say so. You do not pay for software you do not need.
You own everything
Accounts, code and documents are set up in your name from day one. There is no lock-in.
Fixed scope, fixed quote
You know the price before work starts. We never bill by the hour.
AI only where it earns its place
AI runs what is written down, with a human approval step for anything that touches money or customers. Where a rule does the job, we use a rule.
Company facts
- Based in
- Belgrade, Serbia (CET)
- Working hours
- Full UK and EU working day, and the US East Coast morning
- How we work
- Remote-first. On-site workshops on request.
- Partnerships
- Shopify Partner
- Contact
- [email protected]. We reply within one working day.
Are we a good fit?
We’re a good fit if
- You have 5 to 200 people, and the processes grew faster than the paperwork
- Work stalls when someone is on vacation or off sick
- You pay for tools that don’t talk to each other
- You sell on Shopify and the back office can’t keep up
We’re not a fit if
- You need an enterprise rollout with a 50-person team
- You’re looking for the cheapest hourly developer
- You want AI because it’s trendy, not because it pays off