bigital guidesPractical guides on SOPs, process mapping, automation and Shopify operations.https://bigital.agency/enThu, 12 Nov 2026 08:00:00 GMTHow to write an SOP: 7 steps, an example and a checklisthttps://bigital.agency/resources/how-to-write-sops/https://bigital.agency/resources/how-to-write-sops/How to write an SOP in 7 steps: pick the task, watch it done, write one-action steps and test it on a new person. Includes a refund example and a checklist.Thu, 12 Nov 2026 08:00:00 GMTSOPsDocumentationOperationsProcess mapping for small business: a step-by-step guidehttps://bigital.agency/resources/process-mapping-small-business/https://bigital.agency/resources/process-mapping-small-business/Process mapping for small business: pick one process, interview the people who do it, draw a swimlane map, spot delays and run a 60-minute workshop.Thu, 12 Nov 2026 08:00:00 GMTProcess mappingOperationsWorkflowShopify back office automation: orders, refunds, stock, bookshttps://bigital.agency/resources/shopify-back-office-automation/https://bigital.agency/resources/shopify-back-office-automation/Which Shopify back-office jobs to automate and with what: Flow, Make, Zapier or a custom app. Orders, refunds, stock and accounting, with pitfalls to avoid.Thu, 12 Nov 2026 08:00:00 GMTShopifyAutomationBack officeWhat to automate first: a 4-factor scoring methodhttps://bigital.agency/resources/what-to-automate-first/https://bigital.agency/resources/what-to-automate-first/Not sure what to automate first? Score each task on frequency, time, error cost and rules, then build the top one. Worked example and when to hold off.Thu, 12 Nov 2026 08:00:00 GMTAutomationPrioritizationOperations